COVID-19 Safety Protocols

The current seating capacity is 100%.

At the Frost School of Music concert halls, you will notice:

  • Enhanced air filtration
  • Hand sanitizing stations
  • Touchless restroom sinks and toilets
  • Frequent cleaning of high-touch areas

Ticketing

We cannot wait to see you! The box office is open 2 hours before the start of the event.

Please note that all Frost School of Music events, including "Live Audience Welcome” and "Live Audience Pending" are open for in-person attendance by members of the external community. Subject to change.

All concerts will be live-streamed in HD audio and video on YouTube unless otherwise noted.

What to Expect on the Day of the Event

Arriving on Campus

  • Please arrive at least 45 minutes before the event starts
  • Valet is temporarily suspended
  • Only self-parking is available
  • Please click here for more updates

Event Check-in

  • If you already have your ticket (hard copy or digital), you may proceed to have your ticket scanned
  • If you do not have your ticket, please proceed to the registration table
  • Tickets may be purchased at the event
  • Concerts start promptly at their designated time; late patrons will be able to enter during an appropriate break in the performance.
  • The box office will remain open until intermission or an hour after if there is no intermission
  • Children under 2 years old do not need a ticket but must be held by the guardian at all times during the concert. 

Intermission

  • After intermission is over, show wristband to return inside the hall
  • Please sit in the same seats you sat in  for the first half of the show

Please be advised that it is the responsibility of the ticket purchaser to communicate these policies to their guests and inform them of any important updates from the box office. 

Let's keep each other healthy

We encourage you to take all the necessary precautions to protect yourself and others by following all health and safety guidelines. Please stay home if you are feeling sick or experiencing any of the following symptoms:

  • sore throat
  • fever
  • chills
  • cough
  • difficulty breathing
  • shortness of breath
  • muscle aches
  • fatigue
  • nausea
  • vomiting
  • diarrhea
  • headache
  • nasal congestion
  • runny nose
  • new loss of taste or smell
  • Have been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine.

Please note: Any public location with multiple people present provides an inherent risk of exposure to COVID-19 and other communicable diseases. COVID-19 is an extremely contagious disease that can lead to severe illness and even death.

Senior citizens and guests with underlying medical conditions are especially vulnerable and are encouraged to take the necessary precautions to protect themselves.

If you are feeling unwell or are concerned about being exposed, please reach out to our box office at 305.284.2400 or email us here. If no one answers the phone, please leave a message and someone will get back to you.
 

By attending our events, you voluntarily accept responsibility for all risks related to exposure to COVID-19.

For more information, please visit the CDC site.