Accessibility

To request materials in an accessible format, sign language interpreters, and/or any disability accommodation, please email us at least two weeks in advance to initiate your request. TTY users may also call 711 (Florida Relay Service).

Frost Music Live strives to ensure that all of our spaces and events are accessible. In addition to providing accessible seating for all performances and events, we offer services to our patrons who are deaf, hard of hearing, blind, or have low vision. Assistive listening devices are available for all performances. Sign language interpretation and audio description are offered upon request.

Therefore, we recommend that you state any special requirements at least two weeks before the performance. If you have any questions about accessibility, please email us.

Guide Dogs are welcomed at all our venues.

Ticket Policy

Wheelchair/Accessible Ticket Policy 

The concert hall management tries to accommodate patrons with disabilities whenever possible. However, due to the production requirements of some events, these special facilities can sometimes become limited. Therefore, we recommend that all patrons with special requirements state their needs at the time of booking tickets. Those purchasing wheelchair-accessible seating may purchase one (1) wheelchair accessible seat and one (1) companion seat at a discounted rate; any additional seats must be purchased in the regular seating areas. Seats can be purchased by calling 305.284.2400 or email us for more information.

Disabled Patrons and Seniors 

For individuals having difficulty using the stairs, the Maurice Gusman Concert Hall has a functioning elevator located inside, to the right. The elevator leads patrons to the first row of the hall (Row A). At this time, there is no elevator leading patrons to the last row of the hall (Row P). The Weeks Center for Recording and Performance, Clarke Recital Hall has ramps leading to the center of the hall.

Assistive Listening Devices 

These devices amplify and clarify sound for patrons who are hard of hearing. If you wish to use one of these headsets during your visit, please call the box office at 305.284.2400 or email us at least two weeks in advance.

Campus Accessibility Map

Download printable versions of the campus accessibility maps:

Campus Accessibility Map

Any problems or questions related to physical access on campus should immediately be reported to the Office of Disability Services at 305.284.2374.