PayByPhone: How to Use PayByPhone and Frequently Asked Questions

How to use PayByPhone

  1. Create a PayByPhone account at or call 1-877-885-8899. You will need to provide an email address, mobile phone number, vehicle’s license plate, and a credit card.
  2. Using a smartphone, download PayByPhone app from the Blackberry, Google Play, or iOS App Store.
  3. Enter the location code posted in the parking area signage.
  4. Enter parking duration.
  5. Extend parking time from your smartphone, visit, or call 1-877-885-8899.

Frequently Asked Questions

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  • What is the website to download the PayByPhone App?
  • What type of mobile phone can be used with PayByPhone?

    To use the PayByPhone App, a smartphone (Apple, Android or Blackberry) is needed. Or, a non-smartphone may be used to call 1-877-885-8899 and start your parking session.

  • Is there a fee to use PayByPhone?

    No. The transaction fee ($.35) is included in the parking rate.

  • What credit cards may be used with PayByPhone?

    Visa, MasterCard, American Express, and Discover are accepted. The credit card information is encrypted when creating an account in order to keep it secured.

  • What is the hourly parking rate?

    It is $2.50 per hour. 4 hours or more converts to all-day parking at $11.

  • Is there a required minimum of time?

    Parking charges are based on 1-hour increments.

  • Can a parking session be extended?

    Smartphone users receive a text message before the parking session expires, including the option to add parking time. You may also visit or call 1-877-885-8899.

  • How do the enforcement officers know if a vehicle paid for parking?

    Officers electronically scan all vehicle license plates.  By using PayByPhone, the vehicle’s license plate is automatically registered with the University’s parking system, which avoids receiving a citation.

  • Is it free for disabled person parking permit holders?

    No, everyone must pay for parking. Valet offers free parking for disabled parking placard users during the academic school year (August to April). Please call ahead of time to make sure valet is offered for the summer events you are interested in. 

    Persons issued an official disabled parking placard by a U.S. state must purchase a University of Miami parking permit for their correct classification. Disabled permit parking is allowed in specially designated spaces and any other marked space, but not in reserved and restricted spaces. A University of Miami parking lot appropriate parking permit (including daily passes or other temporary UM permits) and a state disabled parking placard are required to park in disabled spaces on campus.

    If a vehicle is parked in a disabled space with a state disabled placard but without paying for the University of Miami parking, the vehicle will be cited for ‘No Valid Parking Permit.' If a vehicle has paid for the University of Miami parking but no state disabled placard, the vehicle will be cited for 'Parking in a Disabled Space.'